Remoba Security Overview

Remoba Data Center and Back Office Security

Remoba servers and other equipment are housed in secure racks and cages at a leading co-location (Verizon) facility. Biometric scanners, electronic key readers, and security guards control access to this facility. Remoba employees must present valid identification before they are given access and are escorted to the Remoba co-location by facility personnel. As an added measure, closed-circuit surveillance cameras monitor the interior and exterior areas of the facility. All Remoba office facilities employ controlled access mechanisms and entry requires a valid key card.

Firewalls

Remoba utilizes firewalls to protect all of our networks. Our office firewalls are used to control and grant access to specific internal resources and to protect these resources from external threats. Two layers of firewalls are installed at our co-located facility to ensure the integrity of customer data.

End-User Access

Secure access to personal data is a fundamental requirement for any company offering web services. Remoba has taken specific measures to ensure secure access to customer data. Individual usernames and passwords are required to access the application. Administrative and call-center agent access, similarly, are password controlled. Additionally, the Remoba database is designed such that one enterprise or its administrator cannot access another enterprise’s data.

Encryption

Remoba utilizes 128 bit SSL encryption for all PC communication to our servers.

Administration

The administration of Remoba services is performed by a limited number of employees. Pre-employment screening practices are well documented and followed for all personnel. System administration passwords are periodically changed.

Backup Measures

Remoba follows industry best practices in backing up customer data to ensure that all data is quickly recoverable should a catastrophic event occur. Backup media is stored off-site in a secured location(s). Backup and disaster recovery procedures are available for review by prospective customers.

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