4. Email Setup

This page has three sections:

Personal Email Setup
Business Email Setup
Setting up additional (SSL) Security

Personal Email Setup

The first thing you'll need to do is set up access to the email account(s) you have. In this section, first we'll setup email access to personal email accounts (not your business email account -- we'll cover that next, or you can skip there now).

From Remo's Main Menu,

* Select Email
* Select Account Setup, as shown here:

* Using the icons on the bottom, select the mailbox "Add New." It looks
like something like this (depending on the phone):

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* Select your email service provider (e.g. Yahoo!, MSN, NetZero). If you do not see your service provider, choose "Other POP Server." If you choose "Other Pop Server," you'll need to obtain your popmail address or IP address from your email service provider. As shown here:

* Enter a label name. Since you can have access up to seven different email accounts, a label name helps you identify which email account you are accessing. Some (such as hotmail, msn and yahoo) already have this field filled in, which you can change if you want. Press the OK or Select button, depending on the phone, to highlight the "Next" icon, or green arrow:

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* Enter an Identifying name. This is for your your email "alias," or the name you want the recipients of your email to see. It is usually your own name. Press OK/Select to highlight Next.

* Enter your email user name. Your user name may be an entire email address such as joe1@yahoo.com or it may just be joe1. Press OK to highlight Next. As shown here:

* Enter your email account password. Press OK/Select to highlight Next.

* Enter your email account reply address. Press OK/Select to highlight the "Save" icon, as shown at the bottom left of the following example:

You are done! To set up Business email, read on, or go...

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Business Email Setup

You can access your corporate email with the assistance of your IT department. Your IT department must open an IMAP4 or POP3 port to the email server through the firewall and give you the IP address.

Please download this document (.pdf) and forward to your IT person to help get started.

To set up access to corporate email:

* Select Email
* Select Account Setup
* Using the icons on the bottom, select the mailbox "Add New." It looks
like something like this (depending on the phone):

[]

* Select "Other IMAP Server" or "Other POP3 Server".

* Enter a label name. Since you can have access up to seven different email accounts, a label name helps you identify which email account you are accessing. As shown here:

When done, press OK/Select to highlight Next (or [] )

* Enter the name the recipients of your email will see. Press OK/Select to highlight Next.

* Enter your corporate email login name including the domain name if appropriate, such as US-SJ/jsmith or it may just be john.smith. Press OK/Select to highlight Next.

* Enter your corporate email account password. Press OK/Select to highlight Next.

* Enter your corporate email IMAP (or POP3) Mail Server name. Press OK/Select to highlight Next.

* Enter your reply email address. Press OK to highlight Save [].

Remo can be configured for secure data transmissions. If your IT department has determined this as a requirement and has verified that your email server has the appropriate security certificates, read on. Otherwise...

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A Word about Security: SSL

Your IT department must have the required security certificates for either incoming and outgoing or both already in place.

To enable security for incoming email:

* Select Email, then Account Setup. Select the corporate email account. Press OK/Select to highlight Next.

* Scroll down and select "Advanced". Press OK/Select to highlight Next.

* Select "Incoming Mail". Press OK/Select to highlight Next.

* Highlight "SSL enabled". Enter a port number indicated by your IT department. It will already say "SSL enabled" on this screen, but if the icon is a black dot, it is not enabled. Highlight it, and it will change to a "lock" symbol.

* Highlight "Verify Certificate", press OK. Select "Save & Exit," press OK/Select. It should take you back to the main menu. If you see the "lock" icon next to your label, then SSL was accepted and the changes were saved. If not, either the changes were not accepted, or you forgot to save the changes.

To enable security for outgoing email:

* Select Email, then Account Setup. Select the corporate email account. Press OK/Select to highlight Next.

* Scroll down and select "Advanced". Press OK/Select to highlight Next.

* Highlight "Outgoing Mail." Press OK/Select to highlight Next.

* With "SMTP Server" highlighted, press OK to edit. Enter the name of your SSL enabled SMTP server. Press OK/Select to highlight Next.

* Press the DOWN key to highlight "SSL enabled", press OK to edit. Highlight "Port#", press OK to edit. Enter "25" for Microsoft Exchange, all other email servers, consult your IT department.

* Highlight "Verify Certificate", press OK. A "lock" symbol indicates the server certificate has been accepted. Select "Save & Exit, press OK.

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